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CCA Staff How-To's
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PaperCut-User (Follow-Me printing)
What is PaperCut? PaperCut is the print management system we use at Cornerstone Christian Academy to print, copy and scan documents.
Help Basics
Information on how to get help
Google Workspace (Gsuite)
All faculty, staff, and students use Google Apps for Education for email as well as calendaring, Docs, and Drive. For additional support needs, visit support.google.com.
MacOS
Getting Started If you're new to macOS, there are many resources available to help you get started. You can use the built-in Help menu in any application to find answers or visit the CCA Wiki for specific guides and tips.
Cisco
Client VPN OS Configuration
PayUSA Portal Link
Codes for MacBooks
CCA-PRINT How To's
Gmail Articles
Overview Gmail is Google's email service. Gmail is managed via Google's commercial email servers and can be checked in real-time on the web. Access to Gmail is available to current faculty, staff, students. Gmail smart features include: Integration of Goog...
Google Drive Articles
Overview Drive is a cloud-based file storage and sharing system with built-in tools for word processing (Google Docs), spreadsheet creation (Google Sheets), slideshow creation (Google Slides), and other collaboration and productivity applications. Through our...
Shortcuts
FOLLOW_ME Printing Troubleshooting Steps
In this chapter you can find all troubleshooting steps for the FOLLOW_ME printers. Please look over the steps provided. After performing the troubleshooting steps and you are not successful. Submit a ticket to helpdesk@cornerstonephiladelphia.com.
Phishing Attempt Practices
Setting up 2- Step Verification(2SV) for your Google Account
Client VPN OS Configuration
How to Navigate to CoreFax/XMedius
🔒How to Access Your PaperCut Account
You can easily access your PaperCut account to find your ID #, check your print balance, see your environmental impact, and view your transaction history. We've made it simple by connecting it to your school's Google Workspace account. Logging In with G...
📄What is papercut?
PaperCut is the print management system we use at Cornerstone Christian Academy to make printing, copying, and scanning smarter and more secure. Think of it as a helpful assistant for our printers that ensures we are being good stewards of our school’s r...
🎟️How to Submit an IT Helpdesk Ticket
If you are experiencing technical issues with a school device, software, or network, the best way to get help is by submitting an IT ticket. Following these steps ensures our IT department has all the information they need to resolve your issue quickly. Cre...
How to Print-Part 3 (Job Release)
How to Release a Print Job Login to an printer (see this page). Once logged in, you’ll see the number of print jobs/pages in your queue at the top of the screen. You can select the Print all button to print them all with no changes. Or tap the Print ...
How to Print-Part 1 ( Print from Computer)
We will be installing PaperCut Print Deploy Client to all school devices and computers. Once the software is installed, it will automatically open its main window (see below), prompting the user to sign-in or, will located at the top right bar on MacOS. On...
How to Make Copies
Login to an printer (see this page) and tap the Copy button. The screen will change to the MFP's (Multi Function Printer) copy interface, showing choices for 1 or 2-sided, B/W or Color, # of copies, etc. Tap the Copy physical button to start the copy, or...
How to Print- Part 2 (Staff Login Printer)
Printer Sign in There are 3 ways to login to the MFPs… Click the arrows on the left side to display directions: CCA Badge Tap your ID card on the printer at the icon (shown below) to left of the touch panel. The first time you do this, you will be ...
How to Scan Documents
Scan to Email/Other email When you select Scan to Email, your CCA email is automatically used as the source for the scanned email. You can change the Filename for the scanned file or change DPI and other settings (these are all optional). Then load the ...
E-Mail Attachment Limits
Attachment Size Limit You can send messages up to 25 MB in size. You may not be able to send attachments larger than 25 MB to contacts who use other email services that have smaller attachment limits. If you'd like to send attachments that are larger than thi...
How to Obtain Headers from Email
Below are step-by-step instructions for displaying email header information within several email apps. Gmail In Gmail, click on the email you would like to view headers for. Click the three-dot three-dot icon icon next to the Reply button. Select Show O...
I am being redirected when I try to log into my CAA Gmail account
If Google redirects you to your CCA log-in or inbox when you try to log into your personal account OR if Google redirects you to your personal account when you try to log in to your CCA account your browser history is causing this issue. Clearing the history w...
Sending Mail from a Different Address in Gmail
This guide will show you how to set up the ability to send mail from a different address in your Gmail account. When sending mail from an alternate email address (e.g., google@cornerstonephiladelphia.com), the sent mail only appears in the sending account a...
Google Shared Drives
What can you do with Shared Drives? Shared Drives is a shared space where teams can easily store, search, and access their files anywhere, from any device. Unlike files in My Drive, files in a Shared Drive belong to the team instead of an individual. Even if...
Welcome to CCA (Staff Account Information)
Intro Welcome to Cornerstone Christian Academy. This guide was made to help you with your new CCA Account.Your account is tied to access the many systems in our infrastructure, including your CCA issued device. At CCA we use Google Workspace Educ...
MacBook Keyboard Shortcuts
This page provides a quick and easy reference for essential MacBook keyboard shortcuts. Whether you're a new Mac user or just need a reminder, these shortcuts will help you save time and navigate your computer more efficiently. General Commands: Learn sho...
Steps to Release Print Jobs.
This is a follow-up regarding the copiers. If you are experiencing printing issues, please try the steps below: Important Note: Before releasing your print jobs, please double-check that they are not duplicates to avoid printing the same job multiple times. ...
Phishing Attempt Practices
Below are some practices we all need to adhere by during this time of the year for phishing attempts. Reporting Suspicious Emails 1. if an email looks suspicious to you even if the user is an actual cornerstone employee. please report the email by clicki...
Filter Sender to Spam or Delete (Manual Control)
Note: This is for computer devices use only, not mobile devices. 1. Open an email from the sender 2. Click the 3 dots at the top of email you want to send to spam or trash and select Filter messages like these. 3. Once you are in "filter messages l...
2-Step Verification Setup
Log into your google account. Once you are logged in go to the top right corner next to your initial(s) and click Account. Note: There are two logos once you sign in with your initial displaying. Click the one on the actual webpage and not the one displayi...
Client VPN OS Configuration
This article outlines instructions to configure a client VPN connection on commonly used operating systems. Learn more with these free online training courses on the Meraki Learning Hub: Implementing Remote Access with IPsec Client VPN Sign in wit...